VBZ Passenger Voice
Register now and take part in our regular surveys
Are you interested in the passenger voice? In order for us to contact you, it is important that you agree to receive newsletters. You can do this either directly when you register on the platform or, if you already have an account, in your notification settings.
About this process
This process belongs to VBZ Have your say
What are your wishes for VBZ? What can we optimize? Support us and become part of the VBZ passenger voice.
Every day, we are committed to getting you to your destination on time and safely. But we don't always know exactly what you want from our offer and services. In order to get to know them better, we have created the VBZ passenger voice. To this end, we would like to get your opinion on various topics in four to six surveys per year.
Participation is easy:
- You must be registered on the participation platform of the City of Zurich.
Do you already have an account ("My Account" of the City of Zurich)? Then log in. To do this, click on "Sign in" at the top of this page.
Don't have an account yet? Then you can open one at the top under "Register". - Then click on "Register for passenger vote" in the green field on the right. And you're in.
- You will then receive an email with a link to the questions every time a survey is available. important: In your user settings, the "Newsletter" field must be activated. Otherwise, we are not allowed to send you an email. See also the PDF further down on this page.
- You have two to three weeks to participate in the survey. The first survey will be conducted in the second half of March 2025.
All feedback is incorporated into the further development of our services. In this way, you help to further improve public transport in the city of Zurich.
We look forward to welcoming you to the VBZ passenger voice and thank you for your commitment.
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